Update 7:15pm: The fire was caused by a major power outage.
Update 02/02/15 2:00pm: As of late this morning fire crews were still inside the building and our team had not been given access to the building. This afternoon cleaning crews were allowed inside in order to access the other equipment and begin testing.
We wish to inform all Surfline customers that we are still working around the clock to restore service as soon as possible. We recommend you connect directly with our Call Centre on 0302 745777 to get updates on the situation. Due to the high volume of incoming calls though, you may experience some delay. Once again, we truly apologize for the inconvenience caused by our network outage.